Gaming Laboratories International names Senior Client Services Representative
12 March 2018
(PRESS RELEASE) — Gaming Laboratories International has named Blaine Preston Senior Client Services Representative. In his new role, Preston will be responsible for delivering the highest level of customer service to key gaming and lottery clients.
Preston brings more than 15 years of professional experience in regulatory technical compliance, risk management and security operations to his new role with GLI. Most recently, Preston served as Director of Security for the Missouri Lottery, where he managed the Missouri Lottery’s security staff, investigations and system security compliance program. Additionally, Preston was responsible for conducting in-depth licensing and background investigations, as well as managing lottery security oversight for more than 4,800 licensed retailers throughout Missouri.
Previously, Preston served as Enforcement Manager for the Missouri Gaming Commission. His responsibilities included regulatory compliance and enforcement, drafting rules and regulations, conducting investigations, and ensuring regulatory oversight of 13 Missouri-based casinos and corporate entities.
“It’s with great pleasure that we welcome Blaine to our growing GLI Client Services team,” said GLI Director of Client Services, Michael Capen. “His depth of experience working for both the Missouri Lottery and the Missouri Gaming Commission further enhances our ability to provide the world-class results and unmatched service our valued clients and customers have come to expect from GLI.”
Preston obtained a Bachelor of Science degree in Computer Information Systems from Missouri State University and is a Peace Officer Standards and Training (POST) trainer. He is the 2015 recipient of the Missouri Lottery Executive Director’s Award for successfully implementing Missouri’s statewide lottery system.
